Lost & Found

We all hate it when we lose something when we’re out and about so if we find anything that is not ours it stays with the Ally Pally security team until its ready to be collected.

If you have lost an item while visiting Alexandra Palace then you can contact us to let us know. Please click here to contact us.

Due to the high volume of enquiries, please include any unique characteristics of your lost item rather than giving a generic description such as ‘set of keys’. This will ensure your enquiry has the greatest chance of success and our team can get your item back to you as quickly as possible.

Call us

Alternatively you can call us on 020 8365 2121 and give a full description of your lost item to a member of our staff.

Please note we will keep lost property for a total of 14 days, after this time we will be donating to Charity.