Doors open 17:00.
Please note tickets booked online are non-refundable.
Seating not guaranteed, rinkside standby room available.
Safety advice: keep back at least 1 metre from Ice Rink netting during the hockey game. To book wheelchair seating please call the Ice Rink Office on 020 8365 4381 or email firstname.lastname@example.org.For further information please call the Ice Rink Reception on 020 8365 4386 or email
Where do I buy tickets?
Alexandra Palace ticketing partner is See Tickets. If you have purchased tickets via See Tickets, for all ticket enquiries please call them on 0871 220 0260. If you did not purchase your tickets via See tickets, please contact your ticket provider.
If you have received an email confirmation from your ticket provider you can collect your tickets from the Box Office collection point located next to the main entrance. Please note you cannot pick them up before the doors open. Please allow some extra time to collect your tickets as this can take a few minutes and we do not want you to miss any of the event.
I have not received my e-confirmation or tickets, what should I do?
Please contact the ticket provider or outlet that you made your purchase through as they will need to send you a confirmation. Alexandra Palace staff cannot check your purchase or find your records if you turn up. To gain entry to the event you need an e-confirmation or ticket.