Age restriction 16+ only.
For concerts in The Great Hall, Alexandra Palace allocates a number of tickets for the accessible viewing platform and these tickets are available to purchase online. To ensure that these tickets are allocated to those genuinely in need, we now request proof of disability (or medical condition that means you require access to the platform). For more information on access tickets for our events click here.
Accessible viewing platform tickets can only be purchased via our website and See Tickets.
Please note: Alexandra Palace is one of Europe’s largest standing arenas. No seats are available unless otherwise stated and this concert may not be suitable for people who do not like being in large crowds.
For access enquiries, contact email@example.com or call 020 8365 2121
Where do I buy tickets?
Alexandra Palace ticketing partner is See Tickets. If you have purchased tickets via See Tickets, for all ticket enquiries please call them on 0871 220 0260. If you did not purchase your tickets via See tickets, please contact your ticket provider.
If you have received an email confirmation from your ticket provider you can collect your tickets from the Box Office collection point located next to the main entrance. Please note you cannot pick them up before the doors open. Please allow some extra time to collect your tickets as this can take a few minutes and we do not want you to miss any of the event.
I have not received my e-confirmation or tickets, what should I do?
Please contact the ticket provider or outlet that you made your purchase through as they will need to send you a confirmation. Alexandra Palace staff cannot check your purchase or find your records if you turn up. To gain entry to the event you need an e-confirmation or ticket.