A safe and secure experience

At Alexandra Palace we know that customers need to feel safe and secure at any of events in order to have the best experience possible, we are therefore continually reviewing our audience safety and security measures in conjunction with the Metropolitan Police and other National Security Agencies. There are multiple security measures implemented around our site with some being more visible than others. Please be aware detection dogs may be seen around the venue prior to and during events.

We ask you take extra care of your personal belongings during concerts here at the Palace, as large and lively crowds can cause phones to be knocked, dropped and broken or lost.

We Are All in This Together.

Everybody has a role to play in making our events a Safe and Secure Experience. So if you see something that does not seem right to you, please tell a member of our security team.

“Together, we’ve got it covered”

Alexandra Palace are proud to be working in partnership with the Metropolitan Police’s Project Servator.

We also support the #BeSafeBeSound campaign, working with emergency services and counter terrorism police to ensure people can enjoy live events safely. If you have any concerns during your visit, our security team are here to help you.

Bag Policy

In line with many other venues we have adopted venue security measures relating to the size of bags that may be brought into the venue.

Bags larger than approximately 35(W)x17(D)x42(H) cm may not be permitted into the venue.  All bags will be searched upon entry to the building, we therefore recommend not to bring bags where possible.

We ask to please support and cooperate fully so that our teams can efficiently carry out these measures to ensure everybody’s safety and ensure you are in the building in time for your show.