Call us on 020 8365 4343 or email us via the form at the bottom of the page.

Our Visitor Services team currently operates Monday to Friday, 9am – 5pm. If you have a query outside these hours we’ll endeavour to get back to you as soon as possible.


Alexandra Palace
Alexandra Palace Way
N22 7AY

Box office

To book tickets for events held in Alexandra Palace Theatre, the Ice Rink or Pitch and Putt please call our Visitor Services team on 020 8365 4343.

Tickets for events that are held in the Great Hall (concerts, exhibitions, sporting events) can be booked via our what’s on page. Please note, Visitor Services are not able to book tickets for you over the phone for events that are in the Great Hall. However, we are always available to discuss event information, accessibility and any other queries that you may have.


If you would like to make a formal complaint please visit our complaints page.

Local Residents

Should you have any concerns during an event, please contact us directly on 020 8365 4343 and then dialing ext. 4343.

Social media

You can also talk to our team on social media – find us on Facebook and Twitter on Monday to Friday from approximately 9am – 5pm.

Have a

Press enquiries

Joe Coggins
Head of Communications
020 8365 4370

Filming enquiries

Sophie Varnava
Senior Programming Manager
020 8365 4314