020 8365 2121 or email us via the form at the bottom of the page.
Our Visitor Services team currently operates Monday to Friday, 9am – 5pm. If you have a query outside these hours we’ll endeavour to get back to you asap.
In line with Government advice Alexandra Palace is closed for the time being. If you’ve got any queries about the venue, events or activities at this current time please visit this page
Alexandra Palace Way
If you have a question about a ticket you have purchased for an event, please contact the ticketing agency you booked your ticket with.
We have partnered with see tickets to provide all of our ticketing services. If you have a question regarding a ticket purchased through Alexandra Palace please contact See Tickets.
For specific event information please visit the relevant event page here.
Should you have any concerns during an event, please contact us directly on 020 8365 2121 and then dialing ext. 2121.
You can also talk to our team on social media – find us on Facebook and Twitter on Monday to Friday from approximately 10:00 – 18:00.
For general enquiries, please contact us using the form below.
020 8365 4370
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Alexandra Palace is a charity, run for the benefit of everyone. Our Park, Palace and spectacular events have been enriching lives since 1863, but the coronavirus pandemic has hit us hard. To be blunt, we are looking at a £1m shortfall this year and the same again next year. We know this time has been hard on many people but, if you can afford it, your support will help us get through this crisis.