Call us on 020 8365 4343 or email us via the form at the bottom of the page.
Our Visitor Services team currently operates Monday to Friday, 9am – 5pm. If you have a query outside these hours we’ll endeavour to get back to you as soon as possible.
Alexandra Palace Way
To book tickets for events held in Alexandra Palace Theatre, the Ice Rink or Pitch and Putt please call our Visitor Services team on 020 8365 4343.
Tickets for events that are held in the Great Hall (concerts, exhibitions, sporting events) can be booked via our what’s on page. Please note, Visitor Services are not able to book tickets for you over the phone for events that are in the Great Hall. However, we are always available to discuss event information, accessibility and any other queries that you may have.
If you would like to make a formal complaint please visit our complaints page.
Should you have any concerns during an event, please contact us directly on 020 8365 4343 and then dialing ext. 4343.
You can also talk to our team on social media – find us on Facebook and Twitter on Monday to Friday from approximately 9am – 5pm.
Head of Communications
020 8365 4370
Senior Programming Manager
020 8365 4314
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Alexandra Palace is run by a charity for the benefit of everyone. We’re working harder than ever to keep you entertained, care for the award-winning park and run our creative learning programmes. But to ensure we’re here to do this now and long into the future, we need your help. Click below to find out how you can support us.