By registering with the Fundraising Regulator, APPCT agrees to abide by standards set out in the Code of Fundraising Practice which is summarised in the ‘Fundraising Promise’.
Our policy is based on that Promise and therefore the regulators Code.
In summary in undertaking fundraising activities Alexandra Palace it is our policy that;
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator.
The promise is based on the Code of Fundraising Practice and can be found here.
It is our policy to;
Assess all donations to the charity.
Undertake due diligence on individuals and organisations that give money to us.
The Board of Trustees
If you wish to make a complaint about our fundraising activities, please get in touch and we will endeavour to address your concern as quickly as possible.
If you do not think that APPCT has dealt with your complaint satisfactorily, you may refer the matter to The Fundraising Regulator.
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Alexandra Palace is run by a charity for the benefit of everyone. We’re working harder than ever to keep you entertained, care for the award-winning park and run our creative learning programmes. But to ensure we’re here to do this now and long into the future, we need your help. Click below to find out how you can support us.