By registering with the Fundraising Regulator, APPCT agrees to abide by standards set out in the Code of Fundraising Practice which is summarised in the ‘Fundraising Promise’.
Our policy is based on that Promise and therefore the regulators Code.
In summary in undertaking fundraising activities Alexandra Palace it is our policy that;
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator.
The promise is based on the Code of Fundraising Practice and can be found here.
It is our policy to;
Assess all donations to the charity.
Undertake due diligence on individuals and organisations that give money to us.
The Board of Trustees
If you wish to make a complaint about our fundraising activities, please get in touch and we will endeavour to address your concern as quickly as possible.
If you do not think that APPCT has dealt with your complaint satisfactorily, you may refer the matter to The Fundraising Regulator.
Alexandra Palace is run by a charity for the benefit of everyone. It’s loved by many people: as a historic landmark, ice rink, legendary gig venue, exhibition centre, theatre, park with panoramic views and more. As a result of the Covid-19 pandemic our income has fallen catastrophically and our survival is at risk. Your support can help: as a charity, every £1 we receive is reinvested back into the organisation and will help us get back on our feet.