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  • Event Overview
    • Heritage Palace Walks

      Explore the back of house areas at Alexandra Palace and learn about the history of this iconic place. Led by our wonderful team of volunteers, these walks are designed to give you access to some areas of the Palace generally unknown to most of our visitors.

      Tours are free and are about 45 to 60 minutes long; please note that they are not step- free, if you need to use the lift please do get in touch at


  • Event Information
    • Where

      Alexandra Palace


      28th November


      Date Tour 1 Tour 2 Event Finish time
      28th November 2019 10:00 11:30 00:00


  • Tickets
    • Where do I buy tickets?

      Alexandra Palace ticketing partner is See Tickets. If you have purchased tickets via See Tickets, for all ticket enquiries please call them on 0871 220 0260. If you did not purchase your tickets via See tickets, please contact your ticket provider.

      Ticket collections

      If you have received an email confirmation from your ticket provider you can collect your tickets from the Box Office collection point located next to the main entrance. Please note you cannot pick them up before the doors open. Please allow some extra time to collect your tickets as this can take a few minutes and we do not want you to miss any of the event.

      I have not received my e-confirmation or tickets, what should I do?

      Please contact the ticket provider or outlet that you made your purchase through as they will need to send you a confirmation. Alexandra Palace staff cannot check your purchase or find your records if you turn up. To gain entry to the event you need an e-confirmation or ticket.